Question 1

Can you migrate without downtime?

Accepted Answer

Often, and where a short window is unavoidable we tell you before the work starts. The approach is to stand up the new environment in parallel, replicate data, rehearse the cutover, and keep a tested rollback. Read-heavy systems usually move with no visible interruption; systems with a single writable database may need a brief maintenance window, scheduled with you. Every migration plan includes the rollback path, not only the happy path.

Question 2

How do you control cloud spend?

Accepted Answer

First by making it visible: tagging resources by environment and service so each line of the bill has an owner. Then by removing the common waste, idle instances, oversized machines, forgotten storage and snapshots, unnecessary cross-region traffic, and right-sizing against actual usage. Reserved or committed pricing is worth considering once the baseline is stable. We report the before and after honestly, including where a saving is not worth the added complexity.

Question 3

What security practices do you follow?

Accepted Answer

Least-privilege access with individual accounts and no shared credentials, secrets held in a managed store rather than in code, encryption in transit and at rest, private networking by default, patching and dependency scanning in the pipeline, and audit logging kept where it cannot be quietly deleted. Backups are tested by restoring them. We document what is in place and what remains an accepted risk, so decisions are explicit rather than assumed.

Question 4

What ongoing operations models do you offer?

Accepted Answer

Three, broadly. We can build the platform and hand it to your team with runbooks and training. We can run it with you, sharing on-call and change management under an agreed response arrangement. Or we can operate it fully while your engineers focus on product. Each is priced and scoped in writing, and all of them leave the infrastructure defined in code in your repository, so changing model later does not mean starting again.

Cloud & DevOps

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