Privacy Policy

Who we are

This website is operated by Qantara Technologies. Qantara Technologies is a brand of LC Solutions FZ LLE, United Arab Emirates. For any question about this policy or about how your data is handled, write to hello@qantara.tech.

What we collect

We collect only what you send us or what you consent to.

• Enquiries: the name, company, email, phone, service interest and message you submit through the contact form, together with the page the enquiry came from.
• Career applications: the name, email, portfolio or profile link, area of interest and message you submit through the careers form.
• Analytics: usage measurement through our analytics provider, loaded only after you accept analytics cookies and only where a measurement ID is configured. Nothing of ours is measured before that choice. Analytics reports are viewed by us in summary, but the provider may process online identifiers such as a cookie ID or IP address, which can be personal data.
• Campaign attribution: if you accept the relevant category, your browser stores a short, allowlisted set of campaign fields, and click identifiers only where you have accepted advertising. This is described in the Cookie Policy.

We do not buy personal data.

Lawful bases

• Consent, for analytics cookies and for storing the details you choose to send us.
• Legitimate interest, in responding to an enquiry or application you have sent and in maintaining a record of that correspondence.

You can withdraw consent at any time; withdrawal does not affect processing that already took place lawfully.

How long we keep it

Enquiries and applications are kept while they remain relevant to a business relationship or a live conversation, and are deleted on request. Where campaign attribution accompanied an enquiry, it is held with that enquiry under the same approach. The campaign record your browser stores expires 90 days after it is stored, and is removed the next time you visit the site and it checks your browser storage. Withdrawing the relevant permission clears it sooner. This is separate from the enquiry record itself, which is not deleted on that 90 day schedule. Analytics and advertising providers apply their own retention, which we do not control.

Who processes it for us

We use a small number of service providers, described here by function rather than by name so this policy stays accurate as providers change:

• Cloud hosting for the website itself.
• A managed database provider that stores enquiries and site content.
• An email delivery provider that sends the notification when an enquiry arrives.
• An analytics provider, used only where analytics consent has been given.
• Advertising providers, which load only where they are configured and enabled and you have accepted advertising. Meta and TikTok are enabled on this site and load only after you accept advertising.

Our hosting, database, email and analytics providers process data on our instructions and for no other purpose. Meta and TikTok also process the data they receive for their own purposes as controllers, which we do not direct; see Meta's privacy information and TikTok's privacy policy.

Your rights

If you are in the EU or EEA, you have the right to access your data, to have it corrected, to have it erased, to receive it in a portable form, to object to processing, and to ask us to restrict processing. You may also lodge a complaint with your national supervisory authority. To exercise any of these rights, email hello@qantara.tech. We reply within one month.

Cookies

The cookies this site sets, and how to change your choice, are described in the Cookie Policy.

International transfers

We are headquartered in Dubai, and our providers may process data outside the European Economic Area. Where that happens, transfers are made under appropriate safeguards, such as standard contractual clauses or an adequacy decision.

Changes to this policy

When this policy changes, the date at the top of the page changes with it.

Analytics, advertising and campaign attribution

This section describes tracking as the site is actually configured, and it takes precedence over any shorter summary above.

Analytics and advertising are two independent optional choices. Both are off until you choose them, and either can be withdrawn later in Cookie settings. Reading the site and sending a quote request never depend on them.

Analytics runs through our Google Analytics 4 integration, and only with analytics consent and a configured measurement ID. Advertising providers run only where a provider is both configured and enabled and you have given advertising consent. Meta and TikTok are enabled on this site: with advertising consent they measure page views and accepted quote requests.

With your permission we keep a first-party record in your browser of allowlisted campaign parameters, the landing path and the time of the visit. It expires 90 days after it is stored and is removed the next time you visit the site and it checks your browser storage. Click identifiers such as gclid or fbclid are stored only with advertising permission. Click identifiers are online identifiers, so we do not describe them as anonymous.

If you send an enquiry, the permitted part of that record may be sent with it and is then kept with your enquiry under "How long we keep it" above.

Event metadata sent to a permitted provider contains no name, email, telephone, company or message field. It carries a form identifier, a service category and the identifier of the enquiry. We cannot claim that a provider processes only aggregate, non-personal data, because online identifiers such as cookie IDs and IP addresses can be processed on their side. What Google, Meta and TikTok do with data they receive is described in Google's privacy information, Meta's privacy information and TikTok's privacy policy.

This policy is a working draft prepared for review by legal counsel before launch.